Discount Coupons Alone Won’t Reactivate Dormant Customers
Discount coupons alone aren’t enough to win back dormant customers. We analyzed reactivation campaigns that vary messages and offers by length of dormancy.
Retention
7-Day Onboarding Messages That Cut First-Week Churn
If half of new signups churn in the first week, it’s time to redesign your onboarding messages. We look at the order and timing of messages over the 7 days after signup, with examples.
Three Workflows to Build in Your First 30 Days of Marketing Automation
The most common mistake teams make when first adopting marketing automation is building too many scenarios at once. Here are the three workflows to build in your first 30 days.